Terms And Conditions

T&C for Online Solution

How do I Register?


1. Select the desired online solution

2. Select Talent Of Choice

3. Fill in the relavent contact details in our sign up now page and we will get back to you shortly.

 

Payment Methods

 

Via PayNow, Bank transfer or Credit Card.

Can I exchange contacts with our talents?

 

We prohibit the exchange of contacts with our talents.

 

Do we operate on Public Holidays?

 

Yes we do but the availability of our team are quite limited on these days. Thus we will be charging an additional $20 per session on top of normal rates.

 

Termination Of Session

 

In the event where rules are violated such as :

(1) Customer is using offensive language or displaying offensive or inappropriate behaviour towards our Talent.

(2) Offering/forcing private arrangement(s) with or without monetary benefits to our Talent(s).

It would constitute as a violation of the terms of service and our Talent(s) is not obligated to continue with the services and have the right to terminate the services accordingly. 

In such scenario(s), no refund is applicable.

Yes Hub Pte Ltd reserves the right to terminate your use of the Services at any time for any reason at its sole discretion. During the course of Services provided, clients’ using offensive language or displaying offensive and inappropriate behaviour towards our talent(s) would constitute a violation of the Agreement and our talent(s) are not obligated to continue with the Services and have the right to terminate the Service immediately. In such circumstances, Yes Hub Pte Ltd shall be under no obligation to provide a refund for payment received. 


If the rules are violated, our talents have the right to leave before the specified time ends and no refund is applicable.



Client(s) who violate our rules will also be banned from engaging our services.

Extension of service

In the event that you would like to extend the duration of the session, please inform our admins via Whatsapp @ +65 9888 8883. The approval for extension will be subject to the Talent’s availability. Payment are required to be made before the extension of the duration of session. If the extension of time ends after 11pm, an additional $15 will be charged in addition to the cost for the service. 

Talent Disputes

If you have a dispute with a Talent, you agree not to hold Yes Hub Pte Ltd liable from any and all claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes.

Cancellation and refund

In the event where you cannot turn up for the scheduled zoom meeting, you may inform Yes Hub Pte Ltd to cancel the sessions. Yes Hub Pte Ltd will refund 100% of the payment if the cancellation was done 1 hour prior to the scheduled session. If the cancellation is made less than 1 hour to the scheduled meet-up time, Yes Hub Pte Ltd will only refund 50% of the payment back to you. Refund will only be applicable on a case to case basis in such scenario. In an event, where the talent(s) is/are late for the session, for instance, 10 mins, he/she/they would stay 10 mins more to compensate for the time gone. You will also have a choice of getting a full refund if he/she/they are late by more than 20 mins should you not wish to continue with the date. In all circumstances, Yes Hub Pte Ltd’s decision shall be final and shall be under no obligation to provide a full refund for payment received. 

 

T&C for Gift Shop

The quality of our products and services are guaranteed by Your Easy Solution as customer satisfaction is our utmost priority.

Please alert us of any issues with the items purchased or any issues with your order within 24 hours of item leaving our premises as you will be assumed to have accepted the items as satisfying your order request and any rejection of the items will be handled with a case by case basis. 

Wines of age 10 years (and above) are to be purchased at the buyer’s risk as it is a standardised practice in the wine industry. 

Wines with cork tainting

Cork tainted wines is the result of a fault in the wine which will give off a set of smells like mouldy newspaper, wet dog, damp cloth, or damp basement, with the taste being contaminated by the chemical compound TCA 2-4-6 and greatly reduces the wine's native aromas. As our wines are all stored in their own dedicated cellar with a controlled environment before shipment, Your Easy Solution will not provide refunds for any mouldy corks, oxidised wines or tainted wines as we are not in control the circumstance that takes place once they leave our premises and have been affected due to unsuitable storage / treatment while in the client's possession. However, if you have discovered an issue pertaining to freshly delivered wines from the same vintage and brand, please contact us and we will inform if your order is eligible for refund. Do ensure that you keep the remaining bottles in their packaging until we inform you whether or not we require you to return them to us. Your Easy Solution reserves the right to not refund any bottles opened by you.

Terms And Conditions for using our website,  yes.com.sg

Your Easy Solution's Vision

Life is too short to be unsure or unfulfilled. By creating our Online Solutions like the Ranting Buddy & Rekindling Bonds, we aims to spread positivity and remove negativity in people's life. The founder also envisions to create a network for like minded individuals to tap in to generate sales, curate their friend group to have a winners mindset and to give a sense of inclusivity and prestige to be part of this network. 

User Information 

 

All users that are using our website be it joining us as a talent or signing up for our services as a client, the information that you provided when you use the website will be used by Your Easy Solution, Yes Hub Pte Ltd. You agree and consent to the collection and use of this personal information by Yes Hub Pte Ltd.

 

Indemnification

 

You agree to indemnify and not hold any responsibilities on Your Easy Solution, Yes Hub Pte Ltd and its affiliates, directors and employees, from and against any and all claims, damages, obligations, losses, liabilities, and expenses arising from your use of the service.

 

Acceptance

 

By using the service of www.yes.com.sg website you (“Client”) are bounded by these Terms of Service. If you wish to visit the Website and make use of the www.yes.com.sg service (the “Service”), please read this Agreement.  www.yes.com.sg is operated by Yes Hub Pte Ltd, the company hosting this service which is known as "Your Easy Solution”.  If you do not accept and agree to be bound by all the terms of service, you should immediately leave this website and not use the website services.

 

Website Services

 

yes.com.sg provides 2 services; Online Solution & Gift Shop. Our Online Solution is the service where our clients are able to interact with our talents and seek their companionship, opinions, comfort or advice on the problems they are facing. This is done via a video chat via Google Chat. Our Gift Shop provides corporate companies with high quality corporate gifts. All our items are sourced from reputable suppliers with the items being in the highest quality befor sale. 

 

Payment made by you to Yes Hub Pte Ltd for our online solutions are only for the duration of the time agreed with our talent(s) which are $30 per 45 minutes per session. For bookings that are made after 11pm, there will be an additional 50% charged.

 

Disclaimer

You agree and acknowledge that your use of the Service and the purchase of items are at your sole risk. Your Easy Solution does not warrant that the services (Rating Buddies / Rekindle Bonds / Gift Shop) will meet your specific requirements or / and expectations. 

 

Limitation Of Liability

You acknowledge and agree that Yes Hub Pte Ltd shall not be liable for any direct, indirect damages or losses, arising from the use of the service.

 

CHANGES TO TERMS OF SERVICE

Yes Hub Pte Ltd is not obliged to, notify you with updates to the changes to this terms of service.  The terms of service may be updated from time to time and you are encouraged to review the terms of service from time to time.

 

VIOLATIONS OF TERMS OF SERVICE

Please report violations of this terms of service by contacting us at brian@yeshub.com

 

 

COPYRIGHT INFRINGEMENT

If there is any website content, photograph or images that violate of your copyrights, please immediately notify Yes Hub Pte Ltd by sending an email to brian@yeshub.com

 

Entire Agreement

These Terms constitute the entire agreement between Yes Hub Pte Ltd and you in relation to your use of this Website, and supersede all prior agreements and understandings.

 

Governing Law & Jurisdiction

These Terms will be governed by and interpreted in accordance with the laws of Singapore, and you submit to the non-exclusive jurisdiction of the state and federal courts located in Singapore for the resolution of any disputes.